Waiting to be triaged
5
oldest is 2 days
Raised this month
142
across 78 schemes
Median time to triage
1.4 days
target is same day
Became work orders
61
43% of requests
Untriaged requests
Triage is the decision nobody records: is this common property or the owner’s? MR-1188 has been sitting two days with water spreading — if it is common property the clock on the owners corporation’s duty to repair started when it was reported, not when somebody read it.
| Ref | Plan | Lot | Reported | Waiting | Assessment |
|---|---|---|---|---|---|
| MR-1188 | SP 68120 | Lot 22 | Water stain spreading on bedroom ceiling | 2 days | Urgent — possible common property |
| MR-1191 | SP 74392 | Lot 41 | Garage roller door not closing fully | 2 days | Triage |
| MR-1194 | SP 60417 | Lot 3 | Intercom handset dead | 1 day | Triage |
| MR-1196 | SP 79004 | Lot 5 | Lobby light flickering | 1 day | Minor |
| MR-1198 | SP 66210 | Lot 31 | Bins not collected Tuesday | 4 hours | Minor |